Do we need to send a support worker?
No, you do not need to have an attending support worker or guardian. We have a ratio of 2:1 of support workers to participants.
Do I need to attend every week?
Nope! If you are not interested in the weeks activity you do not need to attend.
However as per the service agreement we require 48 hours notice as late cancellations will still be charged.
What is your cancellation policy?
We understand that plans can change. If you need to cancel or reschedule your booking, please provide at least 48 hours' notice prior to your scheduled appointment.
Cancellations made within 48 hours of the appointment may incur a cancellation fee.
Can I prepay for activities?
Yes, you can! When you book the weekly activity, you can prepay for the activity at the time of booking. The support hourly rate will be invoiced after the activity minus the prepayment amount.
Do you provide transport?
Yes, either myself or one of our other trusted support workers will pick up and drop off young people when needed.
If able we ask guardians to transport their young people, or we may ask to meet somewhere.
Do I have to book?
Yes, bookings are essential for each session as the activities are planned ahead based on paticipants who rsvp only.
How can I see what is going on?
Triple E will be sending out a weekly newsletter with the program for the next week, the cost of the following week, and the photos from the prior week.
We also have an active social media presence on Instagram and Facebook.
How can I recommend Triple E to people?
We love recommendations! Please feel free to send people to our website to contact us! We will get in touch with them as soon as humanly possible when we receive their message.